Rxchange.co.uk: The Pharmacists stock market
Rxchange.co.uk: The Pharmacists stock market

Enter the name or part of the name of the product to find

Terms & conditions

Last updated Jan 2012. See changes marked New feature

Terms and conditions of website usage
Rxchange business terms
Administration Charges New
Privacy policy
Copyright notice


The information contained in this website is for general information purposes only. The information is provided by 'Rxchange Ltd.' and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, given or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of 'Rxchange Ltd.'. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, 'Rxchange Ltd.' takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. ‘Beyond our control’ includes but is not limited to:

Terms and conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rxchange Ltd.'s relationship with you in relation to this website.

The term 'Rxchange Ltd.' or 'Rxchange' or 'us' or 'we' refers to the owner of the website whose registered office is Old Kings Arms, Upper Street, Stratford St Mary, Colchester, CO7 6JN. (Company No. 6053474). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Rxchange business terms

Terms of use for the Rxchange pharmacy stock exchange site are that one subscription applies to one pharmacy store or site for one individual company. It is not acceptable for more than one store to use a single Rxchange subscription other than by express written agreement with Rxchange Ltd.

Where there is agreement with Rxchange Ltd for stock from multiple locations to be legitimately traded through one central account Rxchange Ltd reserve the right to vary the subscription that is charged (by prior agreement) and to levy a charge by percentage of the transactions for high usage. Rates for group or multiple businesses are available and interested parties should contact Rxchange directly to discuss these options.

Pharmacies under different ownership may NOT use one 'single' subscription to trade on Rxchange and we would draw subscribers attention to the section entitled 'Wholesale dealing' in the current RPSGB Medicines, Ethics and Practice. Use of the Rxchange site necessitates declaration including, but not exclusively, that the stock is not patient-returned, has been stored correctly and in terms of purchase is for use within a retail pharmacy business and not for onward sale. These declarations form part of the sellers and purchasers individual legal responsibility when using Rxchange and may not be made by a third party on behalf of another business for whom or by whom they do not have legal responsibility for or are employed by.

The Rxchange site is equipped to produce invoices relating to transactions between buyer and seller. These invoices contain details of both parties and as such relate specifically to the subscription holders, it is not intended for third parties by proxy. This is to facilitate audit and legal invoice procedures.

Rxchange reserve the right to terminate any subscription where they suspect use of that subscription is being abused including, but not exclusively, shared use of that subscription.


Upgrading a subscription.
You may upgrade from one subscription tariff to another by notifying Rxchange Ltd. We will refund any remaining whole subscription months having deducted the value for the expired full and part months at the current subscription rate. Any one-off registration fees paid are non refundable. An upgraded subscription will then commence a new 12 month term. Any one-off registration fees for the new tariff may become payable.

Cancellation of subscriptions.
You may cancel your subscription at any time by notifying Rxchange Ltd. If you decide to cancel before the full term of your contract we will calculate any refunds payable to you as follows: We will calculate the number of full and part months that have elapsed between the start of your contract and the notification date of your cancellation. These will be charged as full months at the current ‘Pay As you Go’ rate. If this is less than the subscription paid we will refund the difference. One-off registration fees are non-refundable.

Administration Charges

Rxchange Ltd reserve the right to levy an adminstration fee for cancellation of subscriptions or modification of subscription plans.This will be charged at a rate equivalent to the prevailing 'Pay As You Go' subscription rate including VAT.

Where Rxchange are requested to make adminstrative amendments, including but not exclusively to invoices or sales histories, we reserve the right to charge an administration fee to exercise such requests.

Privacy policy

This privacy policy sets out how 'Rxchange Ltd.' uses and protects any information that you give 'Rxchange Ltd.' when you use this website.

'Rxchange Ltd.' is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

'Rxchange Ltd.' may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2007.

What we collect

We may collect the following information:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Because of the nature of the products carried on the system (although controlled drugs are expressly prohibited and systems blocked) Rxchange Ltd. reserves the right to immediate suspension of the system, without prior notice or warning to users.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to my_info@rxchange.co.uk .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Copyright notice

This website and its content is copyright of 'Rxchange Ltd.' - © Rxchange Ltd. 2005-2019. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.